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5 Common Causes of Website Downtime

By | August 7th, 2014|Website Down|

What’s Causing Your Website Downtime? Having a website that’s constantly going down or becoming unavailable can be incredibly frustrating for both users and webmasters. These frustrations can mean your followership may chose to abandon your website, losing valuable traffic and ultimately revenues for your website. There are a number of reasons that a website may be down, so let’s take an in-depth look at the top 5 reasons for your website downtime. Poor Quality Web Hosting It’s no secret that not all web hosts are created equally, and some hosts in particular are notorious for being down. These are often budget hosts that oversell their servers, or allow spammers to sign up for multiple accounts and hog server resources. This isn’t to say that there good quality budget hosting is an oxymoron; it’s just that the existence of it may be relatively rare. The old saying of “you get what you pay for” tends to be true more often than not when it comes to web hosting. With that said, there are also some budget hosts that outperform more expensive hosts because they are smaller companies, and may take more care in maintaining their servers. Again, hosting can be a very subjective and varied experience, but that doesn’t change the fact that low quality hosting, regardless of price, is one common reason for downtime issues. […]

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User Experience Monitoring: How do Users React to a Website Outage?

By | June 12th, 2014|Website Down, Website Monitoring|

Monitoring your website for uptime/downtime provides a consistent user experience that keeps your customers happy.   Keeping your End Users Happy End Users, readers, website visitors… whatever term you’d like to use, these are people who visit your site; people who have power to make your site popular or unpopular—people who have the power to make your site succeed or fail. With that said, doesn’t it make sense to keep these people happy? Whether you have a small foodie blog, or a giant e-commerce website, you still need to keep these end users satisfied, and one of the best ways to do that (beyond great customer service and a great product or service offering) is to implement user experience monitoring to make sure that your website is operating properly. Website Monitoring Leads to a Good User Experience One of the worst things for your reputation as a blogger, webmaster, or e-business owner is an error-prone, problematic website. This can be especially bad if you’ve spent time working on promoting your site, only to have people visit it and find that it’s down. There are a number of reasons why a website may not load properly which can include hosting or server problems, issues with the CMS (such as WordPress), security problems (such as hackers), and other various issues. Whatever the problem, if you care about your visitors, it’s important to know when there’s a problem as soon as possible so you can take steps to remedy it before end users notice or lose trust in your website. […]

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